The contactless service has become an important measure to avoid the spread of COVID-19 since its outbreak in 2020. Combining with the current epidemic situation and the epidemic prevention problems exposed by the present situation of outpatient service in hospitals and the analysis of their causes, this study applied the thinking and method of product design, and put forward an intelligent medical guide service robot design. By analyzing the user's actual outpatient demand, the functional modules of the robot are planned, and the corresponding...